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Успейте собрать максимум наград до 16 октября! Вы можете активировать 1 из бонус-кодов до Какой слот Вам нравится больше всего от BGaming? Все выше перечисленные. The player from Albania has submitted a withdrawal request less than two weeks prior to contacting us. The player from South Africa had his bonus winnings cancelled after an accusation of using basic strategy while playing Blackjack. The complaint was resolved after the player received his remaning balance from the casino and his account was closed.
The player from Brazil had requested a withdrawal of BRL two weeks prior, which had initially been declined due to document issues. After resubmitting the documents, the casino attendant stated that the payment would be made within 72 hours but then changed it to 31 days.
The player did not respond to our follow-up inquiries, which prevented further investigation into the matter. The issue was then marked as resolved. The player from Portugal had claimed that despite having completed all wagers, his withdrawal request was denied by the online casino due to supposedly pending bets on two slot games.
No bonuses had been used or purchased during the gameplay. However, the issue was later resolved by the casino.
The player from Germany had been waiting for a withdrawal for over three weeks. Despite his account being correct and approved, the casino had cited clause We had asked the player several questions to better understand the situation, but he had stopped responding to our inquiries.
As a result, we had no choice but to reject the complaint. However, the player later contacted us, informing us that he had received his winnings after almost a month. The player from Estonia had made a large deposit and received a welcome bonus at Starda Casino.
As a result, we had considered the issue resolved and closed the complaint. The player from Russia is struggling with an extended verification process including several requested selfies with various identification documents. We contacted the casino and it informed us about the necessity to finish the verification of the payment method used by the player. After it was done, the player confirmed receiving tha part of the money, however her further withdrawal request was declined.
The casino stated that the player used a new payment method, which needed to be verified as well. The player denied this, but after checking one more time, it turned out that the player requested a withdrawal to another Tether wallet by mistake.
When the player changed the payment method to a verified one, the money was finally received, and the complaint was closed as resolved. While a successful withdrawal to her Visa card had occurred, the support team was unhelpful, and the funds had not returned to her account.
After further communication, it was confirmed that the player successfully received her winnings, and the issue was marked as resolved by the Complaints Team. The player from Switzerland experienced a delayed withdrawal of 15 days despite having a verified account and successful previous withdrawals. The casino assured him everything was fine, but he found the waiting time excessively long compared to previous transactions.
The player provided evidence and stated that the casino reserved the right to postpone payments for up to 31 days. After intervention, the withdrawal was processed, and the player confirmed receipt of the funds. The complaint was marked as resolved by the Complaints Team. The player from Germany had won Euros from the game Dragons Gold and faced issues when he tried to withdraw his winnings. His account had been suspended despite him complying with all verification processes, including a live video call.
The player confirmed the receipt of his winnings, successfully resolving the issue. The player from Greece had experienced a withdrawal delay from Drip Casino.
He had requested the withdrawal on 31st March after his account had been fully verified. However, the casino had informed him that his withdrawal was under additional verification, which could take up to 31 days. After the intervention of the Complaints Team and subsequent communication with the casino, the player had received his payment after 31 days.
The player had expressed gratitude for the assistance and offered to make a donation to the casino guru website. The player from Canada had been unable to withdraw his winnings due to a condition that required him to deposit and wager 3 times the amount of his current balance.
However, the player had resolved the issue independently and had requested the complaint to be cancelled. The complaint was resolved as the player got paid out.
The player had confirmed that these were his first deposits at the casino. After we had advised him to contact his payment provider, the player had received refunds for both transactions and requested to close the case.
However, his withdrawal requests had been repeatedly canceled and he had been accused of delaying rounds. Despite having followed the troubleshooting advice given by the operator, the issue persisted.
The player from Germany faced issues while attempting to withdraw his winnings from the casino. After the Complaints Team had intervened and communicated with the casino, the casino stated that the withdrawal had been approved and the funds would be credited shortly.
The player from Brazil made a deposit via instant transfer, but the funds were not credited due to a pending issue with the payment system. Despite providing proof of payment and bank statements, the casino did not give a resolution date for 3 days. The player from Germany had made a deposit and won with the bonus, but experienced issues with withdrawal as the casino had locked his account.
Even after he complied with the requested video call and repeated selfie requests, the casino continually delayed the payment stating it was under review. The player later confirmed that he had received his winnings, which led us to mark the complaint as resolved. The player from Austria was facing a delay in withdrawal of his winnings. He had successfully completed the required video verification, but the casino had stated he might have had to wait up to 31 days to check for unfair play, even though his account had already been verified previously.
The player had engaged in a mix of live casino games and sportsbook betting, without any bonus involved. The casino had justified the delay, referencing their rules that allowed them to limit withdrawal for verification purposes.
We had facilitated the communication between the player and the casino, and the complaint was eventually resolved. The problem surfaced after they won a bonus and tried to deposit to fulfill the bonus conditions. The casino stated they could not change the exclusion, leaving the account inaccessible. The player from Russia had requested a withdrawal prior to submitting this complaint.
Despite this, the casino had been conducting an extended investigation, which caused a delay in payment. After nearly a month of waiting, the player confirmed that he had received his winnings. We had advised the player to contact his payment provider and refrain from making more deposits until the issue was resolved. We had kept the complaint open for a month for updates.
The player later confirmed that Sol-Casino had credited the amount to his account. The player from Croatia had reported delays in receiving a withdrawal that was requested two weeks prior. The player had passed the KYC verification and had no active bonus. The casino had stated that the investigation could take up to 31 calendar days. The player had confirmed receipt of the payment, and the complaint was marked as resolved. The player from Brazil made multiple deposits and, after finally winning, attempted a withdrawal.
Despite sending numerous documents for verification, he was informed that the payout could take up to 31 days. Player stopped responding to our question therefore the complaint was rejected. Player has contacted us that they received winnings after 28 days. The player from India has submitted a withdrawal request less than two weeks prior to contacting us.
The player from Brazil was asked to submit additional documents for verification in the casino. The player from Germany is experiencing difficulties cashing out from the casino. The player from Brazil is experiencing difficulties withdrawing from the casino.
After additional check from the casino funds have been received by the player. The player struggles to withdraw his balance as his request is keep getting rejected. The complaint was resolved as the player received his winnings. The player confirmed the issue was resolved after the amount had successfully been credited to his balance. Consequently, the complaint was resolved. The player has deposited money into his account, but the funds seem to be lost.
The player later confirmed that the issue was resolved. The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The complaint was resolved as the player received her money. The player from Germany deposited funds to his gaming account, but the funds were not credited to his balance.
The casino later investigated the issue and was able to locate the payment. Discuss anything related to Rox Casino with other players, share your opinion, or get answers to your questions.
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All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino.
Check your inbox and click the link we sent to: youremail gmail. By submitting your e-mail address, you agree to our Terms and Conditions and Privacy Policy. Browse recommended casinos. User feedback: Mixed. Very positive Positive Neutral Negative Very negative. View all 17 reviews. Accepts players from Russia. No Deposit Bonus:. No deposit bonus for new players. Wagering requirements: 45x restrictions apply. Value of free spins: руб spins at 5 руб per spin.
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Bonuses No Deposit Bonus:. Payment methods Payment methods Show all Games Show all. Video poker. Jackpot games. Live games. No poker. No craps. Scratch cards. Crash games. All games Language options Russian website. Russian customer support. All languages 2. All customer support languages.
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User reviews User feedback: Mixed Rated by 17 users. Do you have any experience with this casino? Write a review. Hello everyone! I will write a few words about Rox casino.
A very old casino, I have been playing here for about 5 years. Very convenient search on the site and account menu. There is a large selection of payment methods for deposits and withdrawals. Weekly bonuses on deposits, as well as no deposit gifts for active players. Now they have updated the bonus policy a little, it used to be really generous. Withdrawal of funds here is not instant, but now it has become quite fast, within an hour they almost always withdraw for me.
I do not come here to play often, but I almost always enjoy the game. Всем привет! Напишу пару слов о казино Rox. Очень старенькое казино, играю тут около 5 лет. Оформление сайта брутальное , скажем так даже солидное.
Очень удобный поиск по сайту и меню аккаунта. Для депозита и вывода есть большой выбор платежных методов. Еженедельные бонусы на депозит, а так же для активных игроков бездепозитные подарки. Сейчас немного обновили бонусную политику, раньше прям щедро было. Вывод средств здесь не мгновенный, но сейчас стал довольно таки быстрый , в течении часа практически всегда мне выводят. Захожу сюда поиграть не часто, но практически всегда получаю от игры удовольствие.
Many providers. Много провайдеров. Hello, dear player! We are grateful for your insights regarding your time at our casino. Our dedication lies in providing fast transactions, a broad range of games, enticing bonuses, and constant customer support to elevate your experience. Your feedback is essential and helps us strive for excellence. Thank you for staying with us! Best regards, Rox Casino! The team knows their stuff well. Withdrawals are fast, there are many games, and they are all quite different.
The rules are extremely simple and clear. There are frequent contests, tournaments, and promotions. We appreciate you taking the time to share your feedback about your visit to our casino. Our mission is to improve your experience by offering quick transactions, a wide variety of games, attractive bonuses, and round-the-clock support. Your input is crucial and motivates us to continually enhance our services.
Thank you for your continued support! One of my first casinos. Games do not crash or lag. Instant withdrawal of funds. Frequent deposit bonuses with a fairly low wager. Одно из первых моих казино. Игры не вылетают и не лагает. Мгновенный вывод средств. Частые бонусы на депозит с достаточно низким вейджером.
Instant withdrawal. Мгновенный вывод. Thank you for your feedback. Our team strives to ensure that our players can enjoy the process of playing and provides smooth site operation, fast transactions, as well as a wide variety of bonuses, details of which can be found in the newsletter or directly on the casino site.
We are very sorry to hear that you were unlucky in the game. We strive to create really fair conditions for our players, so we have no influence on the outcome of the bet. It all depends on your luck. According to the statistics, most of our players regularly receive nice winnings. Maybe one day you will be lucky! Best wishes, Rox casino! As soon as I deposited funds to withdraw, my account was closed. The casino requested a video call and wrote that they would ask several questions.
In fact, they arranged an interrogation. In fact, when you register you need to create a "summary" of your game, slots, bets, winnings and deposits. Sobald ich Geld zur Auszahlung eingezahlt hatte, wurde mein Konto geschlossen. My rating is negative. Meine Bewertung ist negativ. Our administration has the right to carry out additional verification, which is described in the rules of our site. You agreed to these rules when you registered. I won at this casino amazing amount. More than eur.
To get money i need to pass some Video Call on theirs site. Passed day. Account Blocked with all amount. Then casino asked again with Video Call. I have been asked a lot of questions about my game activity, about winnings, name of slots.
I think not everyone can pass this verification. So i need to say, that casino use unfair and dishonest tricks, to try block your account. Or you need to write a summary, because if you will win casino will try to find reason to do not pay. Hello, Aleks86! According to the point of rules 8. If it is proved that the information received is unreliable, we reserve the right to block your account, cancel the payments made.
Normal casino, lots of games and nice design. Нормальное казино, много игр и приятный дизайн. Но не пришел бонус. Norm casino, a lot of games. Норм казино, много игр. Не пришел бонус. Hello, Denisuyk! Thanks for your feedback, if you face any problems with getting the bonus you can contact our support service and the specialists will be happy to help you with solving your problems.
Deposited 20 euros via Volt Transfer, these were not credited to me. The support said can last up to 3 days. It was a real-time transfer and was also immediately deducted from my bank account. Very strange, because I use this method in other casinos and I have never had any problems.
Der support meinte kann bis zu 3 Tagen dauern. Sehr seltsam, denn in anderen Casinos benutze ich auch diese Methode und es gab noch nie Probleme. Unfortunately there is nothing, nothing nothing.
Gibt es leider nichts, nichts nichts. Unfortunately nothing, nothing nothing nothing. Leider nichts,nichts nichts nichts. Nothing, nothing nothing. Nichts, nichts nichts. Unfortunately nothing. Leider nichts. Nothing nothing nothing nothing. Nichtsnichts nichts nichts. Ich kann nichts positives angeben. Da ich nicht spielen konnte.
Deposit was not credited. Einzahlung wurde nicht gutgeschrieben. Konnte nicht spielen. My deposit has disappeared. Meine einzahlung ist verschwunden. Hello, Gretche70! Best wishes, Rox Casino! I placed 1 tennis bet and my account was limited straight away.
Now my max bets are a few cents. I did everything they asked for verification. Now my withdrawal request is under review and according to their rules it can be like that for up to 31 days. That sounds totally absurd to me. My conclusion is that for sports betting Rox is totally useless and should be avoided.
Hello, Srx! According to the point of our rules The ROX "Sport" platform has the right to limit the possibility of withdrawing funds for up to 31 calendar days to check the account for the presence of unfair play. Methods and results of verification of gaming activities are not subject to disclosure. No worries, everything will be fine, our specoalists do our best. I made deposit eur got bonus on deposit, and free spins. After i loosed deposit bonus i started freespins.
In free spins i won eur.
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